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How To Cancel Microsoft 365 Subscriptions
Microsoft 365 for Enterprise uses a combination of apps, enterprise services, and cloud-based products to help people and organizations be more productive.
- Microsoft 365 is a subscription that includes the most collaborative, up-to-date features in one seamless, integrated experience. Microsoft 365 includes the robust Office desktop apps that youโre familiar with, like Word, PowerPoint, and Excel.
- If you're renewing an Microsoft 365 subscription with a new product key, use the same Microsoft account you previously associated with your expired version subscription. Tip: Once this is done, anytime you need to install or reinstall Office you can go straight to the next section, Sign in to download Office and select the tab for help to.
Virtual Agent: Need help cancelling your subscription? |
This article covers the steps to cancel your Microsoft subscriptions such as free trials, Xbox Live and Microsoft 365.
Tip: If your payment is past-due, you can cancel the subscription immediately. Once you cancel, you won't be charged for the past-due amount.
To cancel your Microsoft subscription
Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription.
Find your subscription and select Manage. If you see Turn on recurring billing instead of Manage, skip to the Troubleshooting section - otherwise proceed to step 3.
On the next page, select Cancel or Upgrade or Cancel, depending on your subscription type.
Follow the instructions on the page to proceed with cancellation. World historymr volkmars course pages.
Note: In Israel, you have the right to cancel any subscription that has recurring billing with immediate effect and receive a prorated refund. For more info, see Cancel a Microsoft subscription in Israel.
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Troubleshoot issues if you can't cancel your subscription
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If you don't see Manage on your Services & subscriptions page, or can't cancel or turn off recurring billing, try the following:
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Make sure you're signed into the Microsoft account you used when purchasing your subscription.
If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else. To see details about your subscription, select Manage under the name of your subscription.
Check if a payment method needs to be updated. If it does, we'll let you know when you arrive at Services & subscriptions. To fix any issues, go to Payment options.
To see our complete cancellation policy, see Microsoft Store Terms of Sale.